we have established our Refunds & Returns Policy,We understand that when shopping online, customers may have questions or concerns about their purchases. To ensure a safe and secure shopping experience.We strive to provide the highest quality products and services
Returns Policy
We accept returns for any items that are in their original, unused condition. All items must be returned within 20 days of purchase with the original receipt or proof of purchase. We will not accept returns of items that have been visibly used, worn, damaged, altered or laundered.
Refunds Policy
In most cases, we offer full refunds for any items that are returned within 20 days of purchase. All refunds will be made in the form of the original payment method. Customers must include the original receipt or proof of purchase when returning any items.
Shipping
If the product itself is damaged or cannot be used, the return shipping costs will be borne by our store. If the product is returned because there is no problem with it, the shipping costs will be paid by the customer.We are not responsible for any packages that are lost or damaged in transit.
If you have any additional questions or concerns about our refund and return policy, please do not hesitate to contact us
Thank you for shopping with Z-lion diamond tools store